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Customer Spotlight

University Health Care System
Augusta, Georgia More...

Customer Spotlight

University Health Care System
Augusta, Georgia More...

Current 1Call News

June 2002
1Call Releases Conference Bridge
Module to Healthcare Customers More...

April 2002
Queen Elizabeth II Health Sciences Centre Selects 1Call for Enterprise-Wide Call Center Solution More...

January 2002
1Call Division of AMTELCO Announces NEW Enhanced Healthcare IVR Module More...

January 2002
1Call Successfully Completes NEC Fusion Lab Testing for 1Call Infinity System More...

Upcoming Events

July 14-18
ACUTA
Reno, NV
More...

Infinity Call Center/Smart Console Solutions

Directory Assistance
Your operators will find it extremely easy to handle Directory Assistance calls with Infinity. As soon as operators connect to calls, they instantly see the directory information, which allows them to quickly locate the requested student or staff member. The Infinity Voice Announcer gives the caller the number, freeing the operator to handle other calls. If desired, Infinity can even go a step further and offer to connect the caller to the number.

"We invite you to take our new Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links, and you will be connected to an AMTELCO agent."