1Call Successfully Completes NEC Fusion Lab Testing for 1Call Infinity System

McFarland, WI - January 2002 -
The 1Call Division of AMTELCO, a leader in developing, installing, and servicing healthcare call center systems and applications, is pleased to announce that the 1Call Infinity system completed successful testing at the NEC Fusion Lab.

"The Fusion Certified ISDN integration to NEC PBX products will allow Infinity/NEC users to have a powerful tool to handle their call center needs," says Tom Curtin, AMTELCO President. Extensive testing was done at the NEC Fusion Lab facility in Irving, Texas. These tests included transferring calls, dialouts to extensions and external trunks, dialing zero from NEC PBX phones, NEC attendant console night mode forwarding to Infinity, along with system startup and carrier test procedures.

The 1Call Infinity system is a PC-based, modular system that streamlines communications in healthcare call centers, higher education call centers, commercial call centers, telephone answering services, and executive suites around the world. The 1Call Infinity system features browser-based enterprise-wide modules such as Console Call Handling, On-Call Scheduling, Paging/PDA/WAP, Directories, and much more.

AMTELCO, 1Call's parent company, has continued to develop leading-edge call center technology, and the 1Call Division brings this technology to the Healthcare, Higher Education, and Commercial marketplaces. AMTELCO has a 65 percent market share in outsourced call centers throughout the world.

For more information on the 1Call NEC Fusion Lab Testing, call (800)356-9148 or visit www.1call.com.